Building Your Own AI CS Agent: The QBee Playbook | Customer Success in the AI Age - SaaStr AI University
Writing the spec, building on a vibe-coding platform with zero engineers, and what an AI VP of CS can run end to end.
Building Your Own AI CS Agent: The QBee Playbook - a free lesson in Customer Success in the AI Age at SaaStr AI University. Writing the spec, building on a vibe-coding platform with zero engineers, and what an AI VP of CS can run end to end. Key takeaways: • SaaStr’s QBee, an AI VP of CS built on Replit with zero engineers, runs 100+ sponsors at ~70% fewer human hours and under $200/month in tokens. • Start with a granular spec (draft it with Claude if needed), build the data portal first, then layer the agent on top. • Build the agent for one repetitive, high-volume CS job first, then generalize. Part of the free, self-paced Customer Success in the AI Age course: https://saastr.ai/university/customer-success-ai